The Lancasters, Hyde Park, London

The Lancasters was originally an elegant parade of 15 magnificent stucco-fronted Grade II listed houses dating from the mid nineteenth century. Restoration by London's leading team of developers, architects and interior designers has created a unique fusion of traditional architecture with brand new design and construction.

The majority of the 77 homes face south with views onto, or across Hyde Park. Each home has been designed around the grandeur of the original architecture and interior features of the building, such as high ceilings, ornate cornicing and fireplaces.

Donnington is now responsible for cleaning The Lancasters and was chosen based on its positive approach to staff training and welfare, and its proven ability to deliver high quality cleaning services 365 days of the year.

The cleaning team always approaches its work with proficiency and the professionalism expected by the management company and always meets the expectations of the residents.

We’ve introduced monthly site-specific audits which allow us to monitor the consistency and quality of our cleaning and allow us to pinpoint any improvement areas. We also introduced common Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for ourselves and our sub-contractors. This enabled us to report on our performance using a jointly agreed report layout.

As well as keeping the communal areas spotless, Donnington also provides daily cleaning services directly to the residents. Including carpet cleaning by NCCA registered operatives, window cleaning by trained FWC personnel who all conform and strictly adherence to the guiding principles of our ISO 9001 and our SAFEcontractor accreditation.

The SAFEcontractor accreditation demonstrates Donnington’s commitment to maintaining the health and safety of its clients, staff and others affected by its operations. The certification provides both existing and prospective customers with the reassurance that our health and safety practices have been independently verified and approved.

Should you require further information please get in touch by calling on 0800 107 6077 or by e-mailing us at

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Donnington Clean

Donnington Limited
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